Customer Service
A store manager overheard a clerk saying to a customer, "No, ma'am, we haven't had any for quite some time now, and it doesn't look as if we'll be getting any more."
Alarmed by what was being said, the manager rushed over to the customer who was walking out the door and said, "That isn't true, ma'am. Of course, we'll have some soon. In fact, I personally placed an order for them just a couple of days ago."
Then the manager drew the clerk aside and growled, "Never, never, never, never say we don't have something. If we don't have it, say we ordered it and it's on its way. Now, what was it she asked if we had any?"
"Poisonous spiders in the fruit department."
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